If your order has been placed and the billing information is incorrect, you won’t be able to change this on your order. Please call us at +1(213)-716-8572 and we will be able to assist you. Hours of operation are 8 am - 8 pm PT Monday - Friday.

If the order has not been completed and changes need to be made, you will be able to update the information on your account.

Shipping addresses cannot be changed once the order is placed. We highly suggest double-checking your address before placing your order.

Please call us at +1(213)-716-8572 for further assistance. Hours of operation are 8 am - 8 pm PT Monday – Friday. If the order hasn’t been completed, please feel free to update the information in your account.

If you have questions, need help with an order you've received, or if you need to return an item, please email us at info@zorka-impex.com.

Due to the processing times of our orders, we can cancel or change orders before they were shipped. So, if you need to cancel or modify the order email us at info@zorka-impex.com

No. You always have the option to make a purchase as a guest.

Your orders are automatically accepted into our ordering system the minute you hit submit. Your order will leave our warehouse within 24 business hours of receipt. USPS standard delivery will arrive within 3-5 business days of shipment. We do not process orders on Sundays or holidays. For Express delivery, orders must be placed by 2:00 pm PT to be shipped same day. Orders placed after 2:00 pm PT will ship the following business day.

We provide a free standard shipping (3-5 business days) for all products. Express shipping (1-2 business days) varies from weight and will be $15 or $50. Overnight shipping by request only.

Our representatives are available to assist you in the event your package is lost. Email info@zorka-impex.com or chat/call us and our customer service representatives will sort it out as quickly as possible.

At this time zorka-impex.com only ships domestically and to Canada.

Please feel free to contact us at info@zorka-impex.com, call us at +1(213) 716-8572 or chat us. Our customer service representatives are here Monday - Friday from 8 am - 8 pm PT. We will be happy to help.

We ship via UPS, USPS, FEDEX and DHL.

No. But we have a pickup option upon request.

If for any reason you are not satisfied with your purchase, you may return it for a refund of the purchase price you paid minus all shipping charges. Shipping charges are not refundable. Returns should be shipped within 30 days of the original shipment with the receipt from your purchase. Items must be unused and in the same condition that you received it, in the original packaging to be accepted for a return and a refund.

See our return policy for more information.

We will offer you a store credit that can be used on future purchases.

You’ll receive a refund back to your original payment method when you ship your item back. Returns must be processed within 30 days from the date your order was received to be eligible for a refund.